SAFETY AND OUTBREAK PREVENTION PROTOCOLS

 

Exclusive Retirement has always maintained strong infection control protocols. In February 2020 before the nation wide lockdown, we put into place enhanced infection protocols.  It allowed our homes to help protect residents and immediately address any COVID-19 outbreaks:

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- Regular surveillance of resident health

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- PPE available and required for staff

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- Visitor restrictions as required

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- Screening of visitors and staff

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- Enhanced infection prevention & control education for staff

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- Promotion of good hand hygiene and respiratory etiquette

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- Increased cleaning and disinfection of high-touch surfaces

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- Physical distancing in dining rooms, common areas and elevators

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KEEPING RESIDENTS CONNECTED

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Our staff is always dedicated in keeping residents engaged and connected to their family and friends.  While following government restrictions (which seems to change often) we organize video calls between residents and their loved ones.  Outdoor and social distanced meet and greets would also be arranged with family.

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